Return Policy

 

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you store credit or exchange.

To be eligible for a store credit, your item must be unused and in the same condition that you received it.

Non-returnable items:

  • Gift Cards
  • Bodysuits
  • Jewelry
  • Sale items

To complete your return, we require a receipt or proof of purchase and the reason for return.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery.

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.

If you are approved, then your store credit will be submitted to your Fleur Fashion account within a few days.

 

Late or missing store credit

If you haven’t received store credit yet, first check your customer account through Fleur Fashion Boutique.

If you’ve done that and you still have not received your store credit yet, please contact us at fleurfashionboutique@gmail.com.

 

Sale Items

Only regular priced items may receive in store credit, unfortunately sale items cannot be exchanged or returned.

 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at fleurfashionboutique@gmail.com and send your item to:

2584 Martingale Cir
South Jordan, Utah 84095
USA

 

Shipping

To return your product, you should mail your product to:

2584 Martingale Cir
South Jordan, Utah 84095
USA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Sizing Chart